Privacy Policy

TSYMCO Ltd is committed to protecting the personal information of all visitors to this web site. We recognise our obligation to keep personal information secure and believe it is important for our customers and web site users to know how we treat their personal information.

INFORMATION COLLECTED – Users of our web site can visit the site without revealing their identity or providing information about themselves.

We collect information directly from users when they voluntarily submit their personal information to us. At certain parts of our web site, we provide the opportunity for users to fill an application form.

Whenever information is collected at any part of the web site TSYMCO Ltd will provide the reason for collecting the information and how the information will be used. We reserve the right to add to this list of opportunities available to our users to interact with us. It is completely up to users to provide us with their personal information.

Before submitting an application form users should check that all details are accurate. On submitting your personal information to us, we will take all necessary steps to ensure the confidentiality and security of that information. After submitting your details to us you can pull out at any time before any contract is concluded and your personal information will be completely deleted from our system.

USE OF COLLECTED INFORMATION – Generally, visitors are informed of the use of their personal information at the time of collection. Normally, personal information provided or collected is used to respond to inquiries or to process requests.

Any information supplied on the application form will be used for the purpose specified on the form, in accordance with TSYMCO Ltd’s privacy policy and the General Data Protection Regulation 2018
Once your application form has been processed and a contract entered into, we may use your details to contact you in order to provide information on our services. You will always have the opportunity to opt-out of receiving such information.

SHARING OF INFORMATION

We may share visitors’ personal information with other companies that we have hired to provide services to us.

Your personal information will not be shared with third party companies without your explicit consent. However, we reserve the right to release personal information where we are required to do so by law.

SECURITY OF COLLECTED INFORMATION – TSYMCO Ltd maintains strict physical, electronic and administrative safeguards to protect user’s personal information from unauthorised or inappropriate access. Employees, business partners and affiliates who misuse a user’s personal information are subject to disciplinary actions.

USER’S ACCESS TO COLLECTED INFORMATION – Maintaining accurate and up-to-date information about our client is important to us. Users of our web site and clients may request access to their personal information that we hold. They have the right to request that such information be updated, corrected or deleted on written request to TSYMCO Ltd

What our clients say...

“Just wanted to once again say thank you for taking the time to come and visit Seashell Trust and to deliver two superb workshops for our care staff. Solutions for care have been vital to enable us to change our way of thinking and move forward with fresh cooking skills & ideas, your commitment to helping our residents has been amazing.”

Claire Boyle, Head of Finance – Seashell Trust

“After working with the team for the past 10 years, I did not hesitate to take Solutions for Care with me in my new challenge as Care Manager at Abbeywood Lodge. It is essential that we receive the best price at all times and I am safe in the knowledge that Solutions for Care will continue the excellent work they do in keeping my prices as low as possible.

Having the Solutions for Care team on our side allows me the luxury of knowing that products are being monitored and that they are continually looking at ways to reduce my costs.”

Neil Rearden – Care Manager

“Solutions for Care have helped me by hosting a training day for all my chefs and managers within our group, a total of 12 care homes. I would recommend Solutions for Care to anyone who wants to witness the results that I have in confident chefs, understanding managers but most importantly – happy residents.”

Wendy Conn – Crown Care Group

“I have to say, that is quite simply the most honest, useful and intelligent responses of real integrity that I’ve received from an energy broker EVER! You have gone way up in my estimation”

Dave Partington, Carehome owner

“We have found the transition from our current supplier to Solutions for Care seamless. They have made every effort to make sure prices, deliveries and quality of products are workable for us at all levels. The level of customer care has been nothing but exceptional. We are very much looking forward to building a strong working relationship with Solutions for Care, if only all our suppliers would be this great at looking after their customers!”

Claire Quinn – Grange Healthcare

“"I’ve been blown away with the support from Solutions for Care. All your partners have been so helpful and have even looked at cost savings to us without prompts. Quite amazing really. So huge thanks for all that you have done and continue to do for us at Sandstone. Many headaches solved." 

Steven Hamblett – Area Manager